Get your Digital PhilID right now — no waiting
Your eGovPH digital ID is available immediately on your phone and has the exact same legal validity as the physical card under RA 11055. Use it for government transactions, banking, and verification while your replacement card is processed. Download at the Play Store or App Store.
What happened to your National ID?
Select your situation — the steps will adjust for your specific case.
Lost / Misplaced National ID — Replacement Steps
Tick off each step as you complete it. The checklist saves your progress this session.
Since the card was not stolen, you need a notarized Affidavit of Loss instead of a police blotter. This is a sworn statement attesting that the card was lost and not stolen.
- Any notary public (usually PHP 150–300) — found at law offices, city halls, or notarial services shops
- Bring a draft Affidavit of Loss (available free at notary offices or download a template from our free template page)
- You will need to state: your full name, PhilSys ID number (if known), date and approximate place of loss
While your replacement card is processed (3–6 months), your digital PhilID on the eGovPH app is your primary ID. It is legally equivalent to the physical card under RA 11055.
- Download the eGovPH app from Google Play or App Store
- Open the app and select "PhilID" from the services menu
- Enter your TRN and registered mobile number to verify
- Your digital ID QR code will be generated — screenshot and save it
Visit any PSA branch, SM mall registration center, or LGU registration office. Bring all your documents — the operator will pull your existing record and file the replacement request.
- Notarized Affidavit of Loss (from Step 1)
- PSA Birth Certificate (on security paper) or Philippine Passport
- One additional valid supporting ID (PhilHealth MDR, Voter's ID, UMID, etc.)
- Your TRN number — written on a piece of paper or screenshot (if available)
Ask the counter staff for the PhilID Replacement Request Form. Fill it out completely in blue or black ballpoint pen. Tick the "Lost" checkbox as the reason for replacement.
- Your full name as it appears on your PSA Birth Certificate
- PhilSys ID number or TRN (the staff can look this up if you do not have it)
- Date and circumstances of the loss
- Current registered address for delivery of the replacement card
Pay PHP 200 at the cashier window for a lost card. You will receive an Official Receipt — keep this safe as it serves as proof of your replacement request.
Your replacement PhilID will be reprinted by the Bangko Sentral ng Pilipinas (BSP) and delivered to your registered address by PHLPost. Track the replacement using the new TRN issued on your Official Receipt.
- NCR and Central Luzon: 3–4 months
- Visayas and Northern Mindanao: 4–6 months
- Remote provinces and island areas: 5–7 months
Stolen National ID — Replacement Steps
Act fast — filing a police blotter protects you from identity fraud.
Go to the nearest police station and file a blotter report stating that your PhilSys National ID was stolen. This is both a PSA requirement and crucial protection against identity theft.
- Your full name and address
- The date, time, and location of the theft
- Your PhilSys number or TRN (if remembered)
- A description of how the theft occurred (snatching, robbery, etc.)
Your digital PhilID on the eGovPH app is immediately valid and has the same legal standing as the physical card. Use it as your primary ID while the replacement is processed.
- Download eGovPH from Google Play or App Store
- Select "PhilID" and log in with your TRN and registered mobile number
- Screenshot your digital ID QR code and save it in multiple places
Visit any PSA branch, SM mall center, or LGU registration office. Tell the staff your card was stolen and you are filing for a replacement.
- Police blotter excerpt (original preferred; certified copy accepted)
- PSA Birth Certificate on security paper or Philippine Passport
- One additional valid supporting ID (Voter's ID, UMID, PhilHealth MDR, etc.)
- Your TRN if you have it (written down or screenshot)
Request the PhilID Replacement Request Form and tick "Stolen" as the reason. The PSA will flag your original card as invalid in the PhilSys database — preventing anyone who finds or uses the stolen card from passing verification.
Pay PHP 200 at the PSA cashier for a stolen card replacement. Keep your Official Receipt — this contains your new TRN for tracking the replacement card.
Replacement processing takes 3–6 months. Track using the TRN on your Official Receipt at philsys.gov.ph. PHLPost will deliver to your registered address.
Damaged / Unusable National ID — Replacement Steps
No police blotter needed — the process is simpler when you have the damaged card.
Your damaged card is still technically valid until the replacement arrives, but may be rejected at scanners. Activate your digital PhilID on the eGovPH app as a clean backup immediately.
- Download eGovPH from Google Play or App Store
- Log in with your TRN and registered mobile number
- Save your digital ID QR code screenshot in multiple locations
Bring the damaged card itself — this is required for damaged card replacements. You do not need a police blotter or affidavit of loss.
- The damaged PhilID card (physical card must be surrendered to PSA)
- PSA Birth Certificate on security paper or Philippine Passport
- One additional valid supporting ID
The PSA operator will examine the damaged card, record the damage type, and accept the card as surrendered. Fill out the PhilID Replacement Request Form and tick "Damaged" as the reason.
Damaged card replacements typically cost PHP 200 to PHP 400 depending on whether the damage was accidental or due to manufacturing defect.
- Accidental damage (cracked, bent, washed): PHP 200–300
- Manufacturing defect (delamination, misprint): may be free of charge — inform the PSA operator and they will verify
- Damage from natural disaster (typhoon, flood): may qualify for fee waiver with barangay certificate
Replacement delivery takes 3–6 months. Track using the TRN on your Official Receipt at philsys.gov.ph. Use your digital PhilID on eGovPH throughout.
Documents to bring — at a glance
Full list of what you need regardless of your situation.
PSA Birth Certificate
On PSA security paper (blue/tan watermark). Get one at serbilis.psa.gov.ph if needed.
Police Blotter Excerpt
Required for stolen cards. From any police station where theft was reported.
Notarized Affidavit of Loss
Alternative to police blotter when card was lost, not stolen. From any notary public.
One Supporting Valid ID
Voter's ID, PhilHealth MDR, UMID, Driver's License, or any gov-issued ID.
The Damaged Card Itself
Must be surrendered to PSA at time of replacement request. Required for damaged cases.
TRN Number
From your original registration slip. Helps PSA locate your record faster — not mandatory.
Replacement fees — full breakdown
| Situation | Document Required | Fee |
|---|---|---|
| Lost / misplaced card | Notarized Affidavit of Loss | PHP 200 |
| Stolen card | Police blotter excerpt | PHP 200 |
| Accidentally damaged card | Damaged card (surrendered) | PHP 200–300 |
| Manufacturing defect | Damaged card (surrendered) | Free |
| Damage due to natural disaster | Damaged card + Barangay certificate | May be waived |
| Indigent applicant (any reason) | Certificate of Indigency from barangay | May be waived |
Why this guided assistant exists
Losing your PhilSys National ID is stressful enough. The PSA's official website explains that replacement is possible — but the process, required documents, fees, and order of steps are scattered across multiple pages and memoranda.
Most people searching "how to replace lost national id" make at least one of three common mistakes: they try to re-register instead of filing a replacement (which causes a Duplicate Record error), they go to the PSA without the right documents and get turned away, or they wait weeks before filing — increasing the window of identity fraud risk for stolen cards.
This assistant puts the correct steps in the correct order, customized for your situation, so you complete the process in one visit.
Replacement process steps and fee information are based on PSA official advisories, community-verified reports from applicants across NCR and major regional centers, and direct correspondence with PSA staff through July 2026. Fee amounts are subject to change — always confirm the current fee at the PSA cashier before payment. For official guidance, call PSA at 1800-11-773-1111 or visit psa.gov.ph.
Frequently Asked Questions
Answers based on PSA guidelines and verified by NationalIDDigital.ph — July 2026.